contains changes that are permanently stored on your system and only needs to be downloaded once.
You can download the latest update by launching Borderlands 2 while connected to Xbox Live.
I turned to Xbox’s support website to see if there was any trouble shooting I could do and found no relief.
The update was mandatory and had revised user agreement with a “no class action lawsuit clause.” Since the update, my Xbox has been gathering dust being unable to read any game discs or DVDs. Over a hundred other users have been experiencing this same problem. Since this problem came, I have tried reaching out to Microsoft via twitter (Microsoft responses) and via email.
It worked fine the day before the update and they want me to pay to have it fixed.
When I told this to one of their reps they said that he knows about the problem because he has gotten alot of calls about it but there was nothing that he could do about the charge.
In both instances, the solution they suggested to me (as well as others on the forum thread above) was that my console suffered from a hardware failure and needs to be sent in for repair.
My console is a Xbox360 Slim that I bought last summer, and the warranty just recently lapsed.
At this point, I noticed my Xbox would not read any discs, prompting me to “open tray” no matter what disc (brand new and freshly opened game, dvds, and my entire game library).
I have never had any issues with my console or any updates prior to this latest update and I find it a little frustrating that the offered solution to me is to shell out 0 out of pocket for repairs.
Moreover it would seem I am not the only one plagued with this problem.
Nothing major: it just keeps them from reading any discs…no, wait, that is major.
Microsoft representatives say that this is a coincidence, and that customers with freshly broken consoles need to send them in for repair for 0 or so.