Don’t worry if this still seems confusing – if you get to be a volunteer, we’ll explain more during training. The platform is where all the action happens, and where we keep in touch with all our staff and Crisis Responders.It’s the online platform where Crisis Responders answer texts, and where supervisors monitor what’s going on during every shift. As a Crisis Responder, you will be joining a community of volunteers from around Canada along with paid staff supervisors.Supervisors are there to help you with any conversations, support you in your role, and to make sure Kids Help Phone meets its legal duties regarding safety and reporting.You’ll learn more about these obligations in your training.Your information will be used to understand where and how much prostitution activity is occurring in Edmonton neighbourhoods.Use the Tab button to move from field to field, NOT the Enter button.You will learn more about your privacy obligations in your training. You will not be expected to give any information about yourself to texters and we will not provide texters with any way to connect with any Crisis Responder outside of the texting service. If you have any trouble getting a vulnerable sector check in your jurisdiction feel free to send an email to Sarah. The training has a set start date but is completely online so you can work on it in your own time as long as you complete it in 6 weeks.It’s a mix of videos, reading, quizzes and assignments.
Once you have passed the training, you will be ready to sign up for a weekly shift and help launch the service with our great team of Supervisors there to support you every step of the way.
That means no shifts on the Wi-Fi at the coffee shop, internet café, public library, or subway station. Every police station has a different process – so depending on where you live this can change.
You must also ensure that passersby can’t read your screen while you’re on a shift. We take the anonymity of all our volunteers seriously. It is best to call your nearest police station to ask them what you need to get a vulnerable sector check and to ask them to waive your fees. As long as you have a secure internet connection, you can complete the training wherever it’s convenient for you!!
For our service trial in Manitoba, we’ll be using a program that has been extensively field-tested.
We do everything possible to make sure you log onto your first shift feeling confident and prepared.